Ace88 takes the privacy and security of your personal data seriously. This Privacy Policy clearly explains what data we collect, how it is used, how it is protected, and your rights as an ace88 platform user in Malaysia.
Privacy is more than a legal obligation — it is our moral responsibility to every ace88 player in Malaysia
Every bit of data transmitted between your device and ace88's servers is protected by 256-bit SSL encryption — the same technology used by Malaysia's leading banking institutions such as Maybank and CIMB.
Your data is stored in enterprise-grade data centres with strict physical and digital access controls. Only authorised personnel with a legitimate operational need may access your information.
You have the right to access, correct, download and request deletion of your personal data at any time. Contact our privacy team and we will respond within 7 business days.
Ace88 has never sold and will never sell users' personal data to any third party for advertising or marketing purposes. Your data is used solely to operate ace88's services.
Ace88's Privacy Policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure all our data management practices are kept up to date in line with the latest regulatory developments.
In the event of a security incident involving your data, ace88 is committed to notifying affected users within 72 hours of the incident being detected, in accordance with data protection best practices.
Ace88 respects the privacy of every user on our platform. This Privacy Policy explains transparently how we collect, use, store, and protect your personal data. By using the ace88 platform, you agree to the terms of this Privacy Policy. Should you have any questions, our team is available 24/7 to assist.
This Privacy Policy is issued by ace88 and applies to all users who access or use the ace88 platform via ace88.world and all associated official channels. This document outlines our data protection practices and complies with Malaysia's Personal Data Protection Act 2010 (PDPA).
Ace88 is the responsible data controller for all personal data collected through our platform. We adopt a privacy by design approach in the development of all our products and services, meaning data protection is built in from the earliest stage of development — not added as an afterthought.
This Policy applies to all information collected online through the ace88 platform, including during the registration process, use of services, financial transactions and communications with our support team. We encourage you to read this document carefully and to contact us if anything is unclear.
Ace88 collects your personal data through several means depending on how you interact with our platform. The following are the main categories of data we collect:
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, identification card number, date of birth | Identity verification (KYC), legal compliance |
| Contact Data | Email address, phone number, mailing address | Account communications, notifications, customer support |
| Financial Data | Payment methods (DuitNow, TNG, GrabPay), transaction records | Processing deposits & withdrawals, fraud prevention |
| Usage Data | Betting records, games played, session duration | Service improvement, responsible gaming |
| Technical Data | IP address, browser type, operating system, device | Account security, fraud detection, analytics |
| Cookie Data | Language preference, login status, display settings | Enhanced user experience, secure sessions |
Important Note: ace88 does not collect sensitive data such as your health information, religious beliefs, or political views. We only collect data that is strictly necessary to provide a safe and responsible betting service.
Ace88 uses your personal data on a lawful basis in accordance with Malaysia's PDPA. The following are the specific purposes for which your data is used:
Ace88 will not use your data for any purpose beyond those stated above without first obtaining your explicit consent.
Ace88 does not sell, rent, or trade your personal data to any third party. However, in the following limited circumstances, we may share your data:
Our commitment: All third parties who receive your data from ace88 are contractually bound to protect that information and use it only for the specified purpose. We do not permit them to use your data for independent advertising purposes or to share it further.
The ace88 platform uses cookies and similar tracking technologies to enhance your experience. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the ace88 platform. For guidance on managing cookies, refer to your browser's help documentation.
Ace88 implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse:
Shared Responsibility: While we do everything in our power to protect your data, security also depends on your own actions. Please use a strong password, do not share your login credentials, and always log out after using the platform — especially on shared or public devices.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by ace88:
You have the right to request and receive a copy of all personal data we hold about you in a readily readable format.
You have the right to request the correction of any personal data relating to you that is inaccurate, incomplete, or out of date.
You may request the deletion of your personal data under certain circumstances, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time by contacting our privacy team.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider.
In certain circumstances, you may request that we restrict the processing of your personal data while an investigation or review is in progress.
To exercise any of the above rights, please contact the ace88 privacy team by email privacy@ace88.world. We will respond within 7 business days and resolve your request within 30 days.
Ace88 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy or as required by Malaysian law:
Once the retention period expires, your data will be securely deleted or anonymised so that you can no longer be identified from it.
The ace88 platform may contain links to or integrations with certain third-party services such as payment processors (DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, FPX). This Privacy Policy applies to the ace88 platform only and does not cover the privacy practices of those third parties.
Each payment service provider has its own privacy policy governing how they handle your data during transaction processing. We encourage you to read the relevant service's privacy policy before using it.
Reminder: ace88 is not responsible for the privacy practices of any third-party websites or services. Any interactions you have with external platforms are at your own risk and are governed by their respective terms and privacy policies.
If you have any questions or concerns, or wish to exercise your privacy rights, please contact ace88's Data Protection Officer (DPO) through the following channels:
We are committed to handling all privacy-related enquiries transparently and professionally. If you are dissatisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (PDPA).
Ace88 reserves the right to update this Privacy Policy from time to time to reflect changes in law, technology, or our business operations. Users will be notified of any material changes via platform notification or email at least 14 days before they take effect.
Now you know how ace88 safeguards your privacy. Over 50,000 Malaysian players have trusted us with their data and money. Register today, enjoy a welcome bonus of up to RM 588, and bet with peace of mind knowing your data is always secure.